Welcome to scentinels.lk. These Terms and Conditions outline the rules and guidelines for using our website and for purchasing products from our platform. By accessing or using our site, you agree to follow these terms, so please review them carefully before making any transactions.

Use of the Website

1. Age Requirement – You must be 18 years or older to access or make purchases on our website.
2. Accurate Information – You agree to provide true, current, and complete information

when registering or during checkout.

• Lawful Use – You may not use our website for any illegal, unauthorized, or harmful purposes.

Product Information and Pricing

1. Accuracy of Information – We make every effort to provide accurate descriptions, images, and pricing for our products. However, SCENTINELS cannot guarantee that all information is completely accurate or error-free.
2. Price Changes – Product prices may change without prior notice. Any promotions or discounts are valid for a limited period and may be subject to additional terms and conditions.

Orders and Payments

1. Order Placement – By placing an order on our website, you are submitting an offer to purchase the selected products.
2. Order Acceptance – SCENTINELS reserves the right to refuse or cancel any order for reasons including product availability, pricing or product information errors, or suspected fraudulent activity.

• Payment Authorization – You agree to provide accurate and up-to-date payment details and authorize us to charge the total order amount, including any applicable taxes and shipping fees, to your chosen payment method.
• Secure Payment Processing – All payments are handled by trusted third-party payment processors. SCENTINELS does not store or have access to your complete payment information.

Shipping and Delivery

1. Timely Delivery – We strive to ensure that your orders are shipped and delivered promptly.
2. Estimated Times – The shipping and delivery times provided are estimates and may vary based on your location or other factors beyond our control.

Returns and Refunds

Our Returns and Refund Policy outlines the procedures and conditions for returning products and requesting refunds. For complete details, please refer to the full policy available on our website.

Intellectual Property

1. Ownership – All content on our website, including text, images, logos, and graphics, is protected by intellectual property laws and remains the property of SCENTINELS or its licensors.
2. Usage Restrictions – You may not use, reproduce, distribute, or modify any content from our website without prior written permission from SCENTINELS.

Limitation of Liability

1. No Liability – SCENTINELS, including its directors, employees, and affiliates, shall not be held responsible for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website or the purchase and use of our products.

• No Warranties – SCENTINELS makes no guarantees or representations, whether express or implied, regarding the quality, accuracy, or suitability of the products available on our website.

Amendments and Termination

SCENTINELS reserves the right to update, modify, or discontinue these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically to stay informed of any changes.